Bat 399 Terms & Conditions — Read the Full Terms of Use for the Platform

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1. General Terms & Introduction

Please read these Terms & Conditions carefully before using bat 399. By creating an account, logging in, or using any of our services, you confirm that you have read and agreed to all of the terms set out here.

Bat 399 is an online betting and gaming platform serving users in Bangladesh. It offers betting on cricket, football, and 30+ other sports, as well as access to over 500 casino games.

• These Terms & Conditions are governed by the applicable laws of Bangladesh.
• In the event of any dispute, the decision of bat 399 shall be considered final.
• Bat 399 reserves the right to suspend services if its terms are violated.
• The content on this page is effective from the date of the latest update.

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2. Account Registration & Management

You are required to provide accurate and truthful information when registering for an account on bat 399. Registering with false or incorrect details may result in account termination and forfeiture of your balance.

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• Changing the phone number or name provided at registration requires approval from the support team.
• Your password is strictly personal and should never be shared. bat 399 is not responsible for any loss resulting from a compromised password.
• We recommend enabling two-factor authentication (2FA) to keep your account secure.
• If suspicious activity is detected on an account, bat 399 may suspend it immediately.
• KYC documents may be requested to verify the information provided at registration.

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3. Age & Eligibility Requirements

Only individuals aged 18 or above may create an account and place bets on bat 399. Account registration and gameplay by minors is strictly prohibited.

• Bat 399 may request your NID or passport for age verification at any time.
• Registering with a false age is a serious violation and will result in account termination.

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4. Deposit & Payment Policy

Depositing at bat 399 is simple and secure. We support the most popular payment methods in Bangladesh. Please note that certain important rules must be followed when making a deposit.

• Minimum deposit amount: ৳200 (two hundred BDT).
• Maximum single deposit limit: ৳50,000 (fifty thousand BDT).
• Deposits are typically instant — funds via bKash and Nagad are usually credited to your wallet within 1 minute.
• All deposits must be sent from your own registered number. Deposits made from another person's number will not be accepted.
• Bank transfers may take 1–3 business days.
• Bat 399 does not charge any deposit fees — however, fees imposed by the payment provider may apply.

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5. Withdrawal Policy

The following rules apply when withdrawing your winnings from bat 399. Before requesting a withdrawal, please ensure your account is verified and has no pending conditions.

• Minimum withdrawal amount: ৳500 (five hundred BDT).
• Withdrawals for standard members are processed within 30 minutes.
• Withdrawals for VIP Gold members are processed within 15 minutes, and within 5 minutes for Platinum–Diamond members.
• Withdrawals must be made to the same account used for the original deposit.
• KYC verification may be required before your first withdrawal.
• Withdrawals cannot be made directly from bonus balance — wagering requirements must be completed first.
• Daily maximum withdrawal limit: ৳2,00,000. Any amount exceeding this will be processed the following day.

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6. Bonus & Promotion Terms

Before participating in any bonus or promotional offer on bat 399, you are required to read the specific terms of each offer. Each bonus carries its own wagering requirements.

• The welcome bonus is available to new members only — applicable once on your first deposit.
• Withdrawing bonus balance typically requires a wagering of 3x to 10x.
• Multiple bonuses cannot be used simultaneously unless explicitly stated in the offer.
• Any misuse of bonuses or attempt to exploit the system will result in account termination.
• Cashback bonuses are typically credited to your account within 24 hours.
• Bat 399 reserves the right to modify or cancel any bonus offer without prior notice.

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7. Betting Rules

Bat 399 has general betting rules that apply to all wager types. Additional detailed rules apply to specific sports and games.

• Minimum bet amount: ৳50 (fifty BDT).
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is left incomplete due to a technical issue, the original stake will be refunded.
• If a match is cancelled or postponed, the stake for the relevant bet will be refunded.
• Live betting may be subject to delays — bat 399 will not accept any claims arising from such delays.
• Bat 399 reserves the right to void any bet placed at an obvious error odds.

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8. Prohibited Activities

The following activities are strictly prohibited on the bat 399 platform. Violations will result in permanent account closure and all balances may be forfeited.

• Any activity related to match-fixing or manipulation.
• Exploiting the bonus system through fraudulent means to gain an unfair advantage.
• Creating multiple accounts from the same family or household.
• Depositing or withdrawing using another person's bank account or mobile banking.
• Placing bets using automated bots or software.
• Any form of money laundering or illegal financial activity.
• Operating an account on behalf of a minor.

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9. Account Closure & Recovery

Bat 399 may temporarily or permanently close an account under the following circumstances.

• If any provision of these Terms & Conditions is violated.
• If unusual or suspicious activity is detected on the account.
• At the user's own request — simply contact our support team at any time.
• Accounts that have been inactive for an extended period (12 months or more).

To reactivate a suspended account, please contact our support team. You may be required to submit identity verification documents.

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10. Responsible Gaming Policy

Bat 399 is genuinely committed to responsible gaming. We want our platform to always be a place of entertainment — never stress or addiction.

• Each member can set their own deposit limits — daily, weekly, or monthly.
• Through the Self-Exclusion option, you can restrict your own access to the platform for a specified period.
• Once a gaming break is requested, the support team will act within 24 hours.
• If you notice signs of gaming addiction, please contact support immediately.

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Frequently Asked Questions — Terms & Conditions